Næstved · 3 Jul 2026
Digital Servicebook already brings a car's service history and documentation together in one place. Now that work is being extended, so the information that already exists about a car can be put to use day to day, whether the car is in the workshop, up for sale, running in a fleet or with the owner.
“The service history is our foundation. Once it is gathered digitally, it can be used for far more than seeing when the car was last serviced. It can create an overview, reassurance and new possibilities right across the industry,” says Kim Koch, CEO of Digital Servicebook.
For the workshop
The workshop gets one overview of services, customers, vehicles and activity in the dashboard, which has already launched. It makes it easier to see which customers are due for a service and where something needs following up. This is not only about documenting the work, but about service reminders, planning and revenue.
For the dealer
When a car is to be sold, the documentation helps reassure the buyer, particularly when cars are traded across borders. A dealer can put a button on their own website where a buyer can view the car's service history. That gives the buyer confidence, and it gives the sales team a concrete lead, because they can see who is showing real interest in the car. On top of that comes a closed area for the dealer's customers, gathering service history, documentation, previous damage, estimated market value, test drives and customer correspondence.
For the fleet operator
The fleet operator gets an area for fleet management showing when the cars are due for service, how far they have travelled, and whether anything from the car needs attention. With telematics data, the car's own readings, mileage and technical warnings for instance, can be used directly. That makes it possible to plan ahead rather than react once the damage is done.
For the car owner
The owner app gains access to service history, important documents, a mileage log and details of tyre requirements and oil specification. For electric cars there is also a focus on the car's most important readings, the state of the battery among them, which matters for ownership, servicing and resale alike.
The owner is the same customer whether the car is in the workshop, up for sale or in service, so the information about the car has to hold together all the way through. That carries extra weight because Digital Servicebook is used across several European countries: cars are not only traded locally, they move between markets, countries and owners. “We are building on what we have already created. The service history is still the core, but it can be used for far more. It is about making data available, usable and valuable throughout a car's life,” says Kim Koch.
