For finance and insurance
Get the service history assessed , not just handed out
Look up any car's documented service and repair history on the number plate. Digital Servicebook has several solutions for leasing companies, insurance companies, banks and others who need to decide on a car. In a leasing agreement, you see whether the service requirements have been met. In a claim case, you see what the car has been through.
Three answers in each post
Each post returns both the full history and an assessment of it. You decide how far down in detail the case processing needs to go.
Certificate of Service
The vehicle's registered service and repair history gathered in one document with date, mileage, work performed and workshop performed. Can be added to the case as documentation.
Service summary
The history summarized in clear language, with the reason for the assessment. The case officer gets the overview without reading through each individual entry.
Digital Servicebook Score
One indication of whether the car has been serviced correctly and continuously. The score is measured against the service plan for that particular car model, so that the car is not judged by an average that does not fit it.
How it works
From call to decision
- You look up the vehicle Call the API with license plate or chassis number from your own system, whether it is a credit flow, a claim or a residual value assessment.
- You will receive a certificate, summary and score The same answer every time, in a format your system can read and save directly on the case. No attachments that an employee has to open first.
- The case officer makes the decision The score provides the direction, the summary provides the reasoning, and the certificate is ready as documentation if the case is later contested.
What Digital Servicebook Score tells us
The score is an overall assessment of whether a vehicle has been serviced correctly and continuously. It does what an experienced case officer would otherwise have to do: compare the recorded history with what the car should have had, and determine whether there is anything to note. The result can be included in a decision without anyone first having to form an impression of a long list of entries.
The score does not replace history. It points to where it is worth looking closer.
Why the car model is crucial
Service intervals are not the same. Two cars can be of the same age and mileage and yet have very different requirements for what needs to be changed and when. An assessment that measures all cars according to the same template therefore hits the wrong note in both directions: it penalizes the car that follows a long interval, and it overlooks the car that is behind.
The Digital Servicebook Score is measured against the service plan for the exact car model that the advertisement is about. It is the difference between knowing that a car has received four services and knowing whether four services are enough for that car.
What's in the summary
The summary is the history written together in clear language. It says what has been registered, what may be missing, and why the score has landed where it landed. If an interval has been exceeded, it is written there. If the history is unbroken, it is also written there.
The purpose is that a case officer can read a few lines instead of thirty entries and still be able to justify his decision afterwards. The certificate with the full history is included in the same answer, so the documentation is there when a case requires it.
What it's used for
A leasing company can check whether the agreement's requirements for service and workshop visits have been complied with while the car is still out, instead of discovering it when it is returned. A bank that finances a used car gets a basis for assessing whether the mortgage has been taken care of. An insurance company can see whether the maintenance has an impact on a claim before the case is decided. A marketplace can show the buyer an assessment rather than a promise.
Data you can stand up for
The registrations come from the workshops that have carried out the work, and they are linked to the vehicle rather than to an owner or a paper booklet. Digital Servicebook is a neutral platform and neither tied to a car brand nor a workshop chain, so the history is the same no matter where the car has been. That is why a lookup can be used as documentation and not just as an indication.
Manual review or one post
The basis
A lookup is only worth basing a decision on if the data is recorded by the workshop that carried out the work — and hangs on the vehicle rather than on a paper booklet.
Frequently Asked Questions
What is a Digital Servicebook Score?
The Digital Servicebook Score is an overall assessment of whether a vehicle has been serviced correctly and continuously. It is based on the vehicle's registered service and repair history and is compared to the service plan for the exact car model that the advertisement is about. The score is followed by a summary in plain language that justifies why it has landed where it has landed.
How is the score calculated?
The score is based on the registered history compared to the manufacturer's service plan for that particular car model. This is why a car with long service intervals is not judged by a car with short ones. The reason for the individual score is in the summary that is delivered with it, so that the assessment can be verified in the specific case.
What data do we access through the API?
Verified service and repair history as well as technical vehicle data, with lookup by registration number or chassis number. Each lookup can return a service certificate with the full history, a summary of the history and a Digital Servicebook Score.
What can a service certificate be used for?
The certificate gathers the vehicle's registered history in one document with date, mileage, work carried out and workshop performed. It can be added to a case as documentation, for example in a credit assessment, in a claim case or when returning a leased car.
Does the summary replace the full service history?
No. The summary is an overview that makes it possible to process a case without reading through each individual transaction. The full history and the certificate are provided in the same answer, so the documentation is there when a case requires it.
Who can use the API?
The API is aimed at companies that need to decide on the condition of a car: leasing companies, banks and finance companies, insurance companies, marketplaces and dealers. Access is agreed individually based on what the data is to be used for.
How do we get started?
Contact us and describe what you need the data for. Then we agree on access, API keys and terms based on your use.
Access to data
Should your case processing be based on verified vehicle data?
Tell us what you need the data for, and we will agree on access, API keys and terms.