GDPR Privacy Statement
This Privacy Statement describes how Digital-Servicebook.com ApS collects, uses, and protects personal information obtained through our website (https://digital-servicebook.com), our web app (https://app.digitalservicebog.dk), our mobile app (Digital Servicebook) and our data providers. We are committed to ensuring that your privacy is protected and to complying with the General Data Protection Regulation (GDPR) as well as other applicable data protection laws.
1. Information We Collect
We may collect the following types of data:
- Vehicle registration number (REG)
- Vehicle identification number (VIN)*
- Vehicle technical data
- Vehicle MOT data*
- Vehicle service history*
- Phone number
*This is not considered personal data by itself, but since it is related to and shown alongside a REG, this is also considered personal information.
2. Legal Basis For Data Collection
We collect publicly available personal information, such as REG, VIN, MOT data & Vehicle service history.
When collecting personal information, when possible, we ask for the data owner’s consent (GDPR article 6, paragraph 1 a). Consent will be collected either directly by us or our customers will gather the consent on our behalf.
In the cases where it is not possible for us to gather consent, whether it is because we do not know who the owner is, or we do not have the necessary information to contact the owner we collect on the basis of legitimate interest (GDPR article 6, paragraph 1 f) and in the interest of the public (GDPR article 6 paragraph 1 e).
3. How We Use Your Information
One of the primary reasons Digital-Servicebook ApS was founded, is to improve transparency and prevent fraud in the automotive industry.
The most common cases of fraud in the automotive industry are milage fraud and VIN cloning.
We help prevent this by providing a full overview of the cars history and keep a record of REG and VIN pairs in the countries we currently support (Denmark, Sweden, Norway and United Kingdom).
Alongside fraud prevention, our platform helps car owners to get an easy to access full overview of their vehicle and keep their warranty. As well as help workshops get the full insights in into the vehicle they are working on, to make sure they can perform their best work possible. As well as an easy to use system for service and repair registration.
We also provide a easy to use service booking system and a service reminder SMS 14 days before your next upcoming service.
4. Security
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
5. Impact assessment
Vehicle data on Digital-Servicebook.com ApS’s platforms is accessed based on a search/lookup in our database based on REG or VIN. You cannot access this information without being in possession of either the REG or VIN, both are also publicly available data. Since the you would be able to access the same information on other publicly available platforms, based on the same information, we consider the impact on the data owner, to be very low to not existing.
In the case of e-mails and phone numbers, this information is not made publicly available on our platforms. However, this information are shared with the workshop, that the data owner has selected as their preferred workshop, this will allow their selected workshop and the data owner to communicate in relation to upcoming services and bookings.
If we receive E-mails and phone numbers for car owners by mistake, or they have changed their mind and do not wish to create a free account on Digital-Servicebook.com’s platforms, the information will be deleted within 30 days, and will no longer be available to us. Because of this we consider the impact to be very low to not existing.
6. Your Rights
You have the right to request access to the personal information we hold about you, to request correction or deletion of your personal information, and to object to the processing of your personal information. You can exercise these rights by contacting us using the contact information provided below.
7. Contact Us
If you have any questions about our Privacy Statement or our use of your personal information, please contact us at:
Digital-Servicebook.com ApS
Vordingborgvej 79
4900 Næstved
Denmark
+45 7199 3939
In case of complaints or you wish to gain insights into the data we process, please contact:
Rasmus Grønbech
Head of development
+45 5262 2400
You have the right to lodge a complaint with the Danish Data Protection Authority if you are dissatisfied with the way we process your personal data. However, you should always contact Digital-Servicebook.com ApS first if you believe that we have processed your personal data in breach of the personal data law regulations. That way you can get our explanation of the matter. You will find the Data Protection Authority’s contact information at https://datatilsynet.dk.
8. Changes to this Privacy Statement
We may update this Privacy Statement from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
Last updated 11/6-2024
