Support

Digital Servicebook has a lot to offer. So how do you make sure you benefit from all the tools and advantages?

We have gathered all the information you need. Right here.

Let’s get started!

Contact support by phone:
+45 7199 3939
Opening hours from 9am-4pm

Contact support by e-mail:
support@digital-servicebook.com
Reply within 24 hours

Prøv Digital Servicebook gratis i 30 dage

Frequently Asked Questions - FAQs

Mazda, BMW, Mercedes, VW, Audi, Seat, Jaguar, Landrover, Ford, Skoda, Toyota, Nissan, Suzuki, Hyundai, Smart, Mini

  • No – It is always the car owner who must be able to present documentation (which is not possible with an “original” servicebook)
  • If you use an “original” servicebook, your customer must ALWAYS have extended documentation.
  • YES – it is ALWAYS the car owner who must document that service has been performed – both under warranty and purchase / sale of the car.
  • The car owner gets automatic, direct access to data from the workshop that performs service.
  • Yes – The manufacturer always has access to documentation for service performed, in warranty cases.
  • The paper servicebook can be uploaded to Digital-Servicebook.com and in the future service can be added digitally.
  • Watch this car BY92196
  • Under 1 minute
  • Can be done manually via WEB / APP or directly via integration from the vast majority of IT systems used by the automotive industry.
  • Watch a video here
  • More time – save at least 10 minutes per service
  • Give the customer access to data
  • Keep the warranty
  • Prevent ODOmeter cheating – Watch this car AK41895
  • Only one service book for all cars.
  • All countries – Digital-Servicebook.com is built on VIN number, so all cars from all over the world can use Digital-Servicebook.
  • To date, no warranty cases have been rejected – if a manufacturer ask questions or will reject a warranty case – just contact our support, who will then take over the dialogue with the manufacturer.
  • And with the PRO solution, our legal team takes over and runs the case against the manufacturer.
  • support@digital-servicebook.com


User Guides - Step-by-Step

Extra benefits

Create the car owner

Give the customer access to the car’s service documentation. This gives the customer connection to the workshop and access to the car’s data digitally (good customer service).

The customer is called for future service via SMS (if “upcoming” service is used).

Guide to add costumer

Guidance for “upcoming” service

Total documentation

The more data you enter, the greater value of the system you and your customers get.

Timing belt, wheel change, insurance damage, undercarriage treatment, AC, oil change etc. – everything can be added.

Cars, buses, motorcycles, trailers, caravans, etc. – all with a VIN number can be added.

Can be used for both paper and online service books.

Use the Trusted Provider logo

Use the logo that shows your customers that you are doing quality work and documenting it digitally.

Use the logo on websites, Facebook, marketing etc.

Get the logo here>

Download the app - Digital Servicebook

Download vores app og få adgang til online booking og nyttige notifikationer direkte på din mobil.

support

Spend a little, gain a lot

Without Digital Servicebook, it can take around 5-10 minutes to stamp a car. If you have 8 services a day that adds up to over an hour, which then adds up to over 20 hours a month! Try our price calculator and see how quickly your subscription fee starts working for you.