Frequently asked questions (FAQ)

We have collected a number of the most frequently asked questions from car owners for the Digital Servicebook. Find answers below.

Yes, it is 100% free for car owners to use the Digital Servicebook.

Instead, our income comes from workshops, which get a wide range of benefits by choosing one of our subscriptions and using our software.

In addition to the obvious advantages of having easy access to your car’s service history, you are assured of approved documentation in the event of warranty claims on your car.

Also, a car with a full service history will generally have a higher resale value when it comes to resale.

Yes, it can. All car manufacturers offer the same right of complaint, as long as correct registration of service has been carried out. This registration can be made in the Digital Servicebook for all car brands.

You can register your car in Digital Servicebook via our web app or mobile app. It just requires you to create a free user and then search for the car via its license plate or VIN-number.

Once you have created a user and registered your car, you have access to various data about the car, incl. vision data. You also have the option of viewing service data from your workshop (if they have entered it in the Digital Servicebook or entered it in the manufacturer’s electronic service book).

In addition, you can add service data from the paper service book (if your car has one) by uploading photo documentation.

It is not a problem if your car already has an electronic service book. You can request to have the service history entered into the Digital Servicebook so that it is easily accessible for both you and your workshop.

The following brands use electronic service books and digital records today:

  • Audi
  • BMW
  • Ford
  • Hyundai
  • Jaguar
  • Land Rover
  • Mazda
  • Mercedes
  • Mini
  • Nissan
  • Seat
  • Skoda
  • Smart
  • Toyota
  • VW

If you have a paper service book in the glove compartment with old stamps, it can be digitised by uploading pictures of the contents to Digital Servicebook.

You can do this yourself – or ask your workshop for it. We then recommend that future services be added directly to the Digital Servicebook.

Several car brands still use paper service books. This applies to, among other things:

  • Kia
  • Peugeot

No, it is not a legal requirement to use one of the car manufacturers’ “original” service books in physical or electronic form. Our solution fully meets the requirements for service registration – and more.

Since it is the car owner’s responsibility to have the right documentation, e.g. stamp and invoice for work and new spare parts, the car owner will always have to have more documentation than it is possible to have in the original service book.

With Digital Servicebook, all data and documentation can be attached and made digitally available to the customer and the workshop.

Yes, all OE workshops can access the car’s data and documentation in the Digital Servicebook.

Did we answer your questions?

We hope our FAQ answered your questions. If not, we are of course ready to help. Find our contact information under the Contact page.